Softband Components
Power switch for the Headband;
Bluetooth connectivity: for starting and loading readings;
Charging port: USB-C standard;
Operation LEDs:
• Blue LED - Feedback and general functions:
Slowly flashing: Waiting for Bluetooth connection with the SleepUp App
Solid light: Connected via Bluetooth to the SleepUp app; no reading in progress
Brief, periodic flashes: Reading currently being recorded
The blue LED uses low light intensity to minimize visual disturbance during sleep. This indicator can be disabled via the SleepUp App
Rapidly flashing: Transferring stored data to the SleepUp app (smartphone)
• Green LED - Softband is charging.
The Softband will be fully charged when the green LED turns off during charging.
• Red LED - Battery at or below 20%.
It is recommended to charge the Softband as soon as possible.
Positioning the Softband
• Position the sensor centered on the forehead, with the conductive fabrics over the ears.
• If you have long hair, tie it up or move it away from the conductive fabrics and sensors.
• Adjust the band firmly so that it doesn't move.
• If it moves during sleep, or if you sweat, simply reposition it back in place, avoiding removing it.
To turn on
• Flip the power switch to turn on the Headband.
• Check if the blue LED blinks every 1 second: this indicates that the Softband is ready to connect via Bluetooth.
• If the blue LED does not blink, turn the Softband off and on again to restart it.
To turn off
• Flip the power switch to turn off the Softband .
• The Softband will be off when the LEDs are no longer lit.
Pairing with the SleepUp app
Make sure you have already downloaded the app from the App Store or Play Store, and activated your account with the activation code.
1. Turn on the Softband as described above and open the SleepUp app.
2. Go to the "Softband Monitoring" section on the home screen.
3. Follow the app instructions to pair the Headband via Bluetooth.
4. After successful pairing, the blue LED will remain solid.
Softband Settings
To access the EEG Headband settings, in the “Softband Monitoring” menu, click the gear icon in the top left corner.
• LED Mode and Brightness: Adjust the brightness and behavior of the LEDs while the Headband is on.
• Bluetooth Connection: Check the Headband’s connection to the app to upload your reading results.
• Reset Device: Restore the Softband to its factory settings.
How to take readings with the Softband
Make sure you have already downloaded the app from the App Store or Play Store, and activated your account with the activation code.
1. Place the Softband on your head, positioning the plate on your forehead and the conductive fabrics above your ears. Secure the headband securely with Velcro or a buckle, without tightening it too much.
If you have long hair, tie it back or move it away from the conductive fabrics so that the recording is not affected.
2. Connect to the app via Bluetooth. In the app, select "Start reading."
The blue LED will blink every 5 seconds, indicating that the recording has begun.
Sleep with the band for at least 4 hours.
3. Once recording has started, you can disconnect Bluetooth from the Band without interrupting the recording process. Do not remove the Softband during recording.
You can go to the bathroom in the middle of the night while using the Band.
4. Turn off the Softband using the power switch.
Check if the LEDs are off, confirming that the recording is complete.
If the battery runs out during the recording, the data will be saved until the charge is completely exhausted.
How to upload your readings from the Softband to the SleepUp app
1. Connect the Softband to the SleepUp app via Bluetooth.
2. Click the “Upload Softband Readings” button.
Make sure the Softband has at least 40% battery to avoid interruptions.
3. Select the reading you want to load and wait. The estimated time is around 20 minutes.
Do not leave the loading screen until your reading is finished loading.
4. Once the upload is complete, your readings will be displayed in the "Softband Readings" section.
Your last uploaded reading will be displayed in your activities. Simply click to access them.
About battery levels and charging
If the battery is below 20%, the red LED will light up.
Battery levels can be checked by verifying the Bluetooth connection status.
To start a recording, the Softband must have at least 80% charge.
During data upload to the app, keep the Softband charged or plugged into a power source to avoid interruptions.
Maintenance and Care
• Always keep the Softband in its original box when not in use. Storing the Softband in its original box ensures protection against dust and moisture.
• Keep the Softband clean and dry at all times. The fabric covering the band can be cleaned with isopropyl alcohol.
• Avoid dropping the device or subjecting it to strong impacts.
Caution: Never wash the Softband or clean it with any product other than isopropyl alcohol applied to a slightly dampened cloth.
Troubleshooting
Headband does not turn on: Check if the switch is in the correct position and try again.
No LED lights are on: Connect the Softband to the app and adjust the LED mode in the settings to check if they have been turned off.
Pairing issues: Ensure your device's Bluetooth is enabled and restart the app.
Changing the Softband fabric: New bands can be purchased separately if it is necessary to replace the original.
Technical Support
